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Return Policy

 

 

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 Returns and Exchange Policy
 
We want your shopping experience at Sassy Dress to be top notch! We hope you love each item you receive; if not, we're here to help. Check out our simple returns below. If you have any questions, please call us toll free at 816-579-5295

If for any reason you do not like the items you have received, you may return it within 10 days of receipt for full store credit or refund. Simply fill out the return order form, included with your order, and return the item to the address provided. You MUST include the Return Order Form with your return. When your return is received, we will confirm the receipt. If the items are in their original new condition, credit will be issued within 2 business days.



Requirements for Returns:-

 

  • Returns must be received unworn, unwashed, and in new condtion. If items were received with tags, they must be returned with their original tags
    Intimates, Bodysuits, tights, socks and clearance items are final sale and may not be returned or exchanged.
    Items returned with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost. 

 

Return/Exchange Process

 

If your item qualifies for a return, as stated in the guidelines above, follow this simple 1-2-3 process to complete your return:
 
1. Fill in & sign the order form included with your order.
 
2. Ship the item(s) to the address provided on the form.
 
3. A refund or store credit code will be issued within two business days.
 
Important Note: Returned packages without the Return Order Form will not be processed. The returned item must have; the original labels and tags attached, and most importantly, must not be new condition. Items that have been worn, or exposed to odors such as perfume or cigarette smoke will not be accepted. If product(s) have been altered, worn, damaged, or tags/packaging tampered with, products will be ineligible and will be mailed back at the sender's expense.
 
Any shipping and handling charges will be the responsibility of the customer. Please ship item(s) with shipping insurance as Sassy Dress is not responsible for item(s) lost by mail carriers.

 

 
 
Order Cancellation
Orders may be cancelled within 24 hours if the order has not shipped. If the order has shipped, the order can not be cancelled. 

 

 

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